Just Read: The Checklist Manifesto

Developing effective checklists helps to identify what’s both critical and routine, where in your process those checks need to be made, and helps disparate or new teams to come together quickly and efficiently. And there’s strong evidence to show how effective they can be. Read more about this book…

Managers Should Add Value When Communicating

As a Manager when it comes to communication, you should be able to add value, otherwise, why are you involved? How can you add value?

Helping Manage Your Manager

Not all engineers are blessed with having a seasoned Manager with strong communication skills and business training. You can help them succeed, and in doing so, you’re likely to be more successful as well. Here are some ideas to get you started.

Taking Responsibility for Technical Mistakes

Mistakes happen. No matter how much training, experience, or process controls we have in place it’s still possible to misconfigure, bring down a system, or cause a customer to go down unexpectedly. And it feels horrible, that sinking feeling in your stomach as you start to realize what happened. Here are some tips on how to take responsibility for them.

Long live Tommy

Start at the end to get to the beginning. Tommy left a lasting impression and made people’s lives better. What do you want to be when you grow up? Are you happy with your current job? Are you loyal to your job or to your profession? Are you producing the work or the results that you want to? Read on to learn more…

Xmarks is Worth Saving If They Want to Be

Xmarks is currently a free application that I’d pay for. Unfortunately I might never get that opportunity. They reportedly have 2 million users on 5 million systems, a good product, and apparently strong supporters.

Foursquare Was Leaking Data

When people use sites like Foursquare, Facebook, Twitter, etc. they rely almost entirely on the technical competence and ability of those organizations to adhere to their own policies and user expectations. We assume (maybe wrongly so) that these sites have our best interests in mind…